The move of robots from manufacturing to mass life has become an important trend in the new era. Under the impetus of the policy, the capital market and technology giants have competed for service robots, and with the advancement of technologies such as the Internet of Things and artificial intelligence, more and more commercial service robots have emerged in the world and have begun to be widely applied in various fields of life. Providing people with more convenient services and bringing a superior personalized experience.
The use of commercial service robots has improved people's work efficiency, and at the same time, it has been able to take over human labor more widely and alleviate the recruitment problems of small and medium-sized enterprises or shops. The prospects of the business are unanimously optimistic. Recently, IDC, the international data company, announced its latest forecast for commercial robots. In 2022, the commercial service robot market may exceed $53 billion, with a compound annual growth rate of over 20%.
As we all know, industrial robots have been in use for many years and are used in large quantities in the manufacturing industry to help enterprises reduce the investment in human labor, improve the production efficiency of the factory, and achieve greater results in the improvement of production efficiency. The application scenarios of service robots are more diverse, and they have great challenges in terms of security, human-machine collaboration, availability, and cost. Therefore, they have not been widely promoted for many years. However, this situation will soon change. At present, technologies such as face recognition and voice interaction are gradually maturing.
IDC defines commercial service robots as robots outside of traditional industrial manufacturing, including retail, hospitality, logistics and distribution, and robots in healthcare. This type of robot will have a good growth in the next few years. As service robot technology matures, suppliers are developing innovations that make commercial service robots easier to deploy and use, and users can realize significant commercial value through robots.
Robots have been successfully verified in the manufacturing industry, which will provide experience and technical foundation for commercial robots. More and more users realize that robots can bring more benefits, especially in the increasingly competitive business environment. In the medium and small, small and medium-sized enterprises must use advanced technology and innovative models to enhance their competitiveness, so the robot market in the commercial field has great potential.
Now, a new generation of commercial service robots can perform a wide range of tasks, provide more personalized services for all walks of life, and work together with human workers to complete the work, and future market applications will be further expanded. IDC believes that there are three major factors driving the growth of commercial service robots. The first is the maturity of robotics. Currently, various service robots can perform various functions such as voice interaction, face recognition, remote control, and connected devices. Secondly, the promotion of related technologies, such as artificial intelligence, Internet of Things and cloud computing, and robots are mutually reinforcing. Another point is the shortage of labor in specific vertical markets.
The rise in labor costs is a general trend. With the improvement of people's living standards, the younger generation is even more reluctant to engage in low-end work, and robots will be the best substitute. However, the industry may also face some challenges. Although labor shortage is a driving factor, robot substitution is often considered a negative technology, and some people may have resistance, but it is only a matter of time for people to accept robots.
The market's understanding of these robots is very important. In the past, robots were overheated, and the actual ability did not reach the expected ability. Now that robotics is maturing and beginning to perform some simple tasks, companies now need to do some work to fully educate the market and let users understand the benefits of these technologies. At the same time, combined with artificial intelligence, Internet of Things and other new technologies, the application of robots to the real needs of people.